Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
Video Calling
RobEis
Member

Greetings everyone,

  We are trying to figure out why we cant initiate a video call to one of our lines. We have two Note 8's and two pixel 3's. The note 8's do not show a video call option to only one of the pixel 3's the other pixel is fine. Advanced calling and video calling is enabled on all phones.

0 Likes
Re: Video Calling
vzw_customer_support
Customer Support

We're sorry to read that you are having issues with getting your video calls working, and we're here to help. Were you able to use the service before? Were all these devices purchased at Verizon?

PedroM_VZW

0 Likes