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Video calling not working.

Settings in advanced calling are turned on, on BOTH Verizon android devices. No option to "video call" from my phone screen -on an s6. On my moms s5 she has the video call available and it says my phone -the s6-cannot receive video calls.

Re: Video calling not working.
Customer Support

Let’s get your Samsung S6 Edge up and running on video calls, S6edgeplusLOVR. First, please check and make sure you have all the software update. Then follow these steps. Keep us posted.

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