When this first was announced I had a Droid X, upgraded to a T-bolt and was told as long as I did this any upgrades I did after would be grandfathered in. Finding out now today when I went in to upgrade to an S3 online that is not the case like A) Verizon Corporate told me, or B) The supervisor at Super Mall in WA explained to me. Both were confirmed before I bought the t-bolt, over the phone while in person before I signed the contract as I wanted to make sure because I was going to switch to Sprint as my wife had a chance to get a discount through her work if we switched, this seemed like the perfect time.
I can afford the full sticker price, but I think at this point I am over it. The network VZW has isn't worth the lying and double speak anymore. Thank you for the last few years of service, next time I think ill just listen to my gut and not listen to promises of grandeur. This family is taking their shared access plans to another carrier.
Thank You for reading.
You were confirmed under the policies set then. (Read contract) FF to 2012, new policies. You can keep your unlimited plan, but you must pay full price for the device or continue with your current phone. New policy states if you get a subsidized phone, by signing the contract, you are AGREEING to lose your unlimited data.
Old news, was all over every newspaper, evening news program, business news program and cellular internet boards and such for months. Nothing written here, in a petition, or sent to corporate will change this.
Only way it MAY change is if there is a MASS EXODUS of subs and the new quarterly report numbers today tend to suggest otherwise.
I just love how people are so shocked about a policy that was announced over 4 months ago and made the major news sources. These people say they will leave but most don't. >Comment removed to comply with VZW ToS<
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>Comment removed to comply with VZW ToS< I went into the store to CONFIRM before I purchased the the thunderbolt, while having CORPORATE on the phone with the store manager that they would allow Grandfathered Phones to allow upgrading the grandfathered contract in the future with out having to purchase a tiered plan.
I explained that if they were allowing grandfathered contracts to upgrade in the future and keep data I would stay with them and sign a new 2 year contract, they did not live up to their end of the bargain. I explained in FULL detail the reasons for the need of unlimited data, and explained I would with no ill-will toward the company go to sprint as my contract was up if they felt my unlimited data plans was something in the future that would be removed. I was assured as long as I didn't cancel the package I would keep it through any upgrades as long as the account was open.
What I love more is how people like you Brian, as I have read some of your previous posts, have become a consumer who believes the company is always right. When the company tells you something to get you to sign a contract, they should be held to those details just the same as the consumer would be.
Nothing left to be said. Its obvious Verizon has enough users, they don't need my 200 bucks a month anymore. Thanks!
Message was edited by: Verizon Moderator
At that time, they DID allow one to upgrade and keep your unlimited plan. They had zero idea two years ago or so that corporate had plans to change things,
So the reps WERE CORRECT.......back then. But times and policies have changed. Accept it, or talk with your wallet and go to one of the last two to offer, unlimited data, but not unlimited bandwidth
right, but when they told me it was that way I signed a 2 year contract which THEY should also be held to. Why should they be able to change THEIR details on THEIR end, yet the customer is stuck with ETF if we decide a week into the contract to change the policy we agreed to.
Wake up. Changing CONTRACTS mid CONTRACT is a SHADY business practice regardless if you are a crook who hides it in the EULA, or not. BE HONEST WITH YOUR CUSTOMERS.
Guess thats too hard a concept for our current "corporation run" marketplace.
you read what I wrote, the condition I gave VZW corporate, and Manager for me purchasing the T-bolt was the condition that I could upgrade it and keep my dataplan unlimited when I did. They agreed, and now I am told that agreements made between store managers and customers are not valid.
You are correct they can change the terms all they want, and when they do I can come post here and complain about it and thats what I am doing. If you guys don't want negative business press, train your employees to not make deals they can't keep to try and get the sale.
So YOU can spin it however you want. I went into a company with a good faith agreement and they broke it. Like I said, my contract ended this month and I am going to Sprint so its a dead topic now, you can close it I just wanted to make sure my voice was heard and it is.
Move along now, I am 😃