Up until 5 months ago I was an AT&T cell customer. I rarely if ever got any spam calls. Then I ported over my number to Verizon and now I get at least 1 or 2 spam calls a day. It's incredibly frustrating and annoying. It's almost always about a car warranty extension or getting a lower interest credit card. This is a serious problem that Verizon has either with their network or the system that they use to port phone numbers. I report and block the numbers every time using Hiya. I reiterate, I never experienced anything like this on AT&T. And telling people to just change their number is not a solution. First of all that does nothing to address the root problem. Verizon please address this. This gives me a very poor impression of your company's ethics, and I imagine I'm not the only one. It's hard to respect a company that allows its services to be manipulated and its customers taken advantage of like this. Verizon has the power to address this, so please don't throw up your hands and tell me there's nothing that can be done.
We appreciate that you've made Verizon your choice, and we know that spam calls can be frustrating. Verizon takes account security very seriously, and does not sell your number, or personal information to any third parties. However, for customers who are experiencing spam calls, we do offer Caller Name ID which helps identify and block spam callers. Check it out here: http://spr.ly/6580DIKTi;
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I'm on here for my mom's account to try and stop robo calls. She gets about 8 per day. I don't understand why Verizon doesn't have a blocking program in place. I have t-mobile and they offer "automatic scam blocking" for free. I rarely receive spam calls anymore. It's starting to look like the only solution is to get my mom to switch to t-mobile. She's been a Verizon customer since the 1990s and probably won't like that solution, but if Verizon hasn't done anything proactive by now, I don't have much faith the problem will be corrected soon. Why hasn't Verizon done what t-mobile and AT&T (I understand they AT&T also blocks robocalls) has done?