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Why was our Do More Unlimited Plan Discount removed on all four phones?
srcarney
Member

I am trying to figure out why the Do More Unlimited Plan Discounts were just removed on all four of our phones. I sure wish a human being would speak with us at Verizon. I have been on hold for a very long time.

Is the Do More Unlimited Plan actually limited to a very short time?  We are baffled.

The total increase is more than $80 per month. 

Sean

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Re: Why was our Do More Unlimited Plan Discount removed on all four phones?
Ann154
Expert
Expert

@srcarney wrote:

I am trying to figure out why the Do More Unlimited Plan Discounts were just removed on all four of our phones. I sure wish a human being would speak with us at Verizon. I have been on hold for a very long time.

Is the Do More Unlimited Plan actually limited to a very short time?  We are baffled.

The total increase is more than $80 per month. 

Sean


Did you change how you paid the bill to lose the autopay and paperless billing discount? 

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Why was our Do More Unlimited Plan Discount removed on all four phones?
vzw_customer_support
Customer Support

Hello srcarney,

 

I would be concerned too if my bill where higher than expected! We are here to help! Your bill will show any changes or one time charges. Do you see the additional charges and their descriptions? Were you signed up for the AutoPay discount but used a form of payment that is not eligible?

 

-Christopher

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