Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, waived smartphone activation fee when you buy online. Limited time offer.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
activation fees for upgrading
513GiRL
Member

I know I upgraded online, which is the only place they told me I could a "free phone", but at the end hit me with a new as of April fee of $30 for UPGRADING.  An upgrade fee? Really?  My free 2 year upgrade turned into a FEE upgrade! And since I ordered it online hopefully I actually like it because if I wanted to return it, it would be another $35 for a restocking fee!  As if it isn't bad enough you have to have a minimum $30 data plan on all the good phones now you have to charge us for being loyal customers and staying with the company!   It used to be if you had a monthly plan you got the better deals, now people are paying $40 a month for smartphones with unlimited everything! It doesn't seem fair to those of us who have been long time customers of Verizon.  Oh, I was also told there is "No one and no way to waive the $30 upgrade fee". Nice!

<Branched to a new discussion.>

Message was edited by: Verizon Moderator

0 Likes
Re: activation fees for upgrading
Ann154
Expert
Expert

There are several existing threads (for example Re: $30 Upgrade Fee! ) going with this topic.  Did we need another one?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

0 Likes