The ETF (Early Termination Fee) for a smartphone would be $350 minus $10 for each month of the contract completed. Add to that any outstanding account balance and you have your cancellation fee.
Thank you Spiral for assisting dmansfield. The information you provided is very helpful.
dmansfield, we would hate to lose you as a customer. I would like to assist you further with your phone and/or service and prove to you that we are worthy enough to keep your business. Send me a PM with your mobile number and I will contact you to assist you further.