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my data usuage left
copher11
Member

When I looked on my account to see how many gb I had left to use it came up as -0.6 or some crap. Usually it will say 2 gb or 3gb but not this time. How do I fix it and how do I know how many gb I've used?

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Re: my data usuage left
vzw_customer_support
Customer Support

@copher11

I understand the importance of being able to effectively monitor your data usage!  Please share more details of what you're experiencing?  Where exactly did you view your data usage?  Allow me to share with you some tools for monitoring your usage: http://vz.to/1coLhoR.  Keep me posted!

AnthonyTa_VZW
Follow us on Twitter @VZWSupport

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Re: my data usuage left
ttipgem
Sr. Member

"or some crap"??  Really.  That's what it said?  Not cool ...

Have you tried clearing your browser cache?   Logging in with a different browser?

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Re: my data usuage left
vzw_customer_support
Customer Support

@copher11

I understand the importance of being able to effectively monitor your data usage!  Please share more details of what you're experiencing?  Where exactly did you view your data usage?  Allow me to share with you some tools for monitoring your usage: http://vz.to/1coLhoR.  Keep me posted!

AnthonyTa_VZW
Follow us on Twitter @VZWSupport

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