I want to make sure that you know exactly what to expect when it comes to your plan. Please reply to our Direct Message for additional assistance.
There was no need to immediately move this discussion into a private message. The customer could have provided which plan they are on in the public forum and either another community member could have explained the features and restrictions of their plan or a VZW rep could in another reply.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.