Apple Watch Credit
JMS16
Enthusiast - Level 1

I purchased  iPhone 14 plus watch during your program that provided free watch…watch that was originally sent was too big, so I returned it,  ultimately with help from this site, I received a replacement and was given 30 days to use and then credit for the cost of the watch would be applied.  Can you provide a status. Thankyou

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Re: Apple Watch Credit
vzw_customer_support
Customer Service Rep

JMS16-

I certainly understand the importance of making sure you get an update on your account inquiry. Please send us a private note to better assist. We can also be reached through our contact page at www.vzw.com/contactus

 

-Angie

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Re: Apple Watch Credit
JMS16
Enthusiast - Level 1

Did not receive final confirmation as yet

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Re: Apple Watch Credit
vzw_customer_support
Customer Service Rep

Hello, JMS16. I am here for support and happy to help with your billing concerns! We will need to be in a secure channel to verify your account and review to assist with account specifics. Please send us a Private Note here for support! You can also reach out via Twitter/Facebook/Instagram for support 24/7 with your services. 

*Cheyenne

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Re: Apple Watch Credit
JMS16
Enthusiast - Level 1

A replying to your message, let me know what data you need..

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Re: Apple Watch Credit
vzw_customer_support
Customer Service Rep

Thank you for your reply. Please send us a Private Note, so we may begin authenticating your account information. 

*Roger

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Re: Apple Watch Credit
JMS16
Enthusiast - Level 1

Not sure how to send private note?

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Re: Apple Watch Credit
KH-OrnEsh
Moderator Emeritus

@JMS16 

To send a private note, click the username and then click "send message".  Screen Shot 2022-12-27 at 10.08.57 AM.png

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Re: Apple Watch Credit
vzw_customer_support
Customer Service Rep

 

Thank you for trying to send us a Private Note. If you are unable to send us a Private Note, please send us a Private Message on Facebook, a Direct Message on Instagram or follow and DM us on Twitter. We are here to assist you with your Apple Watch credit, 24/7 on any of those platforms. We look forward to working with you soon. *Andrea

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