Changed Plans without asking
Enthusiast - Level 2

I wanted to add IWatch to my current account that already had 2 Iphones on it. The phone consultant not only changed my plan to a more expensive plan but also added 2 new lines. My current bill $290, next bill is going to be $190 and my continuing bill will be $134. This from a bill that used to be $94. I was told by Verizon that they could not put me back on my old plan b/c it was no longer available. All this for just wanting to add my watch to my plan,

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