My daughter’s Gizmo watch has been frozen for days. It shows half of the character in the spot light. We have shut it down several times but it always freezes here. The app says the battery is dead but it’s been in the charger and stays lit up when taken off the charger. Any ideas?
Her last one went black and never came back on.
I know how important it is for the gizmo watch to work. I want to help and make sure we get this fixed. a private note has been sent so we can discuss.
-Bryan
I’m having the exact same issue. What was the solve?
Hello, @TR444, we are more than happy to help address your concerns with the Gizmo watch. I am sending you a private message now.
-Jaquetta
TR444 did they get this resolved for you? Can you please share??
Have you tried shutting off the Gizmo watch via the GizmoHub app on your phone (or whatever the Gizmo watch is paired to) and then seeing if the watch will then power back on normally?
I am having the same issue if someone can share how to fix it.
Hey cshupe89, we want to make sure your device is working the way you need it to be. we will be sending a private so we can help with the device.
-Rosie
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