Gizmo Watch problems
Bannana100
Newbie

I purchased the Gizmo Watch for my child, which is a suitable device for kids. However, lately, it's been malfunctioning. I added some friends to the watch, but it didn't reflect on the watch itself, although it showed up on my phone and the friend's watch. Can you suggest a solution to this issue?

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vzw_customer_support
Customer Service Rep

We know it's important for your child's Gizmo Watch to properly display any updates that you make to its contacts. Please tell us, are both the watch and the application on your phone up to date? Are you able to add any other contacts? Have we tried power cycling the watch since the new contact was added? ~Izzy

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vzw_customer_support
Customer Service Rep

As a friendly reminder, we are here ready to help. Please reply to our previous message, so we can further assist you.

 

~Maria

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vzw_customer_support
Customer Service Rep

We are here for you! Please reply to us via Private Note to continue assisting you! We will be glad to help! ~Geo

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