Just found out that there was a massive update to Gizmo watches which apparently allows for custom texting. We were sold on the watches because it only allowed for pre-set text messages, now our kids noses are in their watches texting their friends. Not happy with the update. Does anyone know how to turn this feature off on watches? This isn't what we signed up for.
We know how important it is to manage your account, and we are always here to help out. To better assist you, we will be sending you a private message.
~Freddy
I have the same problem and do not want my child having this feature either! tech support via chat said they had no idea and couldn't help me....if you can fix it please contact me
We definitely want to make sure you are able to adjust your Gizmo Watch. The following link will guide you through this process. https://www.verizon.com/support/gizmohub-faqs/~Geo
I get a 404 error message
I don't see how to manage texts.
We're sorry for the issues you're having Brooke1023. Here are some steps that may help with the text issues you're having.
~Ivone
I have the same problem. How do we change it back? My son has already gotten in trouble, the first day of this update that shouldn't have occured.
Hello, Brooke1023, thanks for reaching out. Once the software update has completed, there is no way to revert back to the previous version.
-Lauren
Just found out that there was a massive update to Gizmo watches which apparently allows for custom texting. We were sold on the watches because it only allowed for pre-set text messages, now our kids noses are in their watches texting their friends. Not happy with the update. Does anyone know how to turn this feature off on watches? This isn't what we signed up for.
Please send me the guidance on disabling this feature.
Hello. As parents ourselves, we understand how crucial is to manage your child's line and would like to review options a little closer. I'll be sending a Private Message, please reply to it, so we can get started.
~Maria
How do I set up so my child can use the new custom text feature? The watch iOS is up to date but the custom text option is not showing anywhere on the watch and I see no where in the app to adjust the settings.
Hello, Lalindse. Help is here to assist with your Gizmo Watch questions. Please see the link below for the steps to send a text message. https://www.verizon.com/support/knowledge-base-303569/
-Natasha
Iโm having the same problem - were you ever able to resolve this and, if so, will you please share how?
Start a new topic or ask questions in the open forum.
