After upgrading to Apple Watch 9 from series 7, after setup my new watch says non registered on Verizon account.
Brody7, congratulations on your new Apple Watch and we are sorry to read that you are experiencing issues with it showing non registered on your account. We want to ensure that you are able to enjoy all of the benefits of your new Apple Watch on your account. We will be sending you a Private Note to gather some additional details.
-Andi
My Apple Watch is showing up on my account as non registered why is this? Whatโs that mean?
@Browneyes23 wrote: My Apple Watch is showing up on my account as non registered why is this? Whatโs that mean?
Hey there, definitely want to help out with this. To get us started, can you give a few more details on what you're seeing?
-John
I just added my new Apple Watch to my Verizon account as it's also cellular. It is showing up as a "non registered" device. How is it characterized as non registered and How can I correct this?
Hello, mystfire77. Help is here. Thank you for bringing this to our attention. Just to clarify, did you purchase the watch directly from Verizon? Also, does the watch work properly?
-Natasha
I bought an Apple Watch with Verizon and it's not working. Says it's not registered. I been Paying $15 a month on something that's not working and they Keep charging me Activation fees of $20
Hi Daisymay13. I hate to see that you are having any issues with your Apple Watch, we absolutely want you to be able to fully enjoy it! I am going to send over a private message, so we can get a little more information to get you up and running.
-Meg
I also have a new iWatch9 (bought from Apple).
It's all synced & shows up fine- but is marked unregistered on Verizon account.
Instead of replying priovately to each person- can't you post what is going on that causes this issue?
Just saw a post in another thread which explained it. If you have multiple devices all under one account - most of us with multiple devices running through Verizon would do this because it's cheaper to bundle them - when you login to your account to view the details, bills, or whatever, all the devices you have all show up there. But since it's only one account, only the primary account holder's main device is "registered" and anything else linked to the account is "unregistered". The "unregistered" just means those other devices aren't under a separate login in My Verizon.
Hello bcotleur, being on top of your service is crucial, especially if you are having device registration issues. Verizon wants to aid you in the best way possible.
Where is he Apple Watch not being seen (My Verizon; app, site, both, when you call customer service)? Where was the Apple Watch purchase? Did you activate the device (if yes, how)?
~Gilbert
I bought a new apple series 9 watch from Amazon to replace my 6. Verizon is saying they need a ein no. Apple says they should be able to do it with the serial no. Help! I use it for health purposes .
The number needed would be the IMEI. The following link will help you find it.
~Geohttps://support.apple.com/en-us/108040
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