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Tanyamc10
Newbie
‎12-15-2022 08:21 PM

I have the SE and the little round charger. I have connected charger to my hp laptop port.  But it's not charging. What do I need to do 

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jav6
Champion - Level 3
‎12-17-2022 07:09 AM
@Tanyamc10 wrote:

I have the SE and the little round charger. I have connected charger to my hp laptop port.  But it's not charging. What do I need to do 

Have you used your laptop's USB port for charging on any other device?  Could be the USB port is configured for data transfer only and not charging.

...Just another VZW customer...trying to offer some assistance...
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vzw_customer_support
Customer Service Rep
‎12-17-2022 08:29 PM

Hi there, we can look into replacement options with you. Please send us a Private Note.

*Gen

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