activating an unlocked smartwatch - Galaxy 5 Pro
gutmajohar
Enthusiast - Level 1

I am considering the purchase of an unlocked Galaxy 5 Pro, either pre-owned, open box or even a 3rd party reseller. I have seen a couple of posts where users had difficulty activating the device, even being told Verizon will not activate a device they did not sell.

If I go down this path, should I anticipate a fight? One poster had to file with the FCC in order to get service.

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Re: activating an unlocked smartwatch - Galaxy 5 Pro
vzw_customer_support
Customer Service Rep

We want to set the right expectations for your future purchase. Devices purchased from a third party can't be guaranteed to work by us, however, as long as they are free of an outstanding Device Payment Plan, not on the lost/stolen list, and unlocked before you purchase them they will work with the Verizon network. Here's a link to our website which can help: https://www.verizon.com/bring-your-own-device/

~Jesse

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Re: activating an unlocked smartwatch - Galaxy 5 Pro
vzw_customer_support
Customer Service Rep

Hello there. Were we able to address your concerns, or do you need any additional assistance?  Remember, we're only a message away. 

~Ivone

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