I am considering the purchase of an unlocked Galaxy 5 Pro, either pre-owned, open box or even a 3rd party reseller. I have seen a couple of posts where users had difficulty activating the device, even being told Verizon will not activate a device they did not sell.
If I go down this path, should I anticipate a fight? One poster had to file with the FCC in order to get service.
We want to set the right expectations for your future purchase. Devices purchased from a third party can't be guaranteed to work by us, however, as long as they are free of an outstanding Device Payment Plan, not on the lost/stolen list, and unlocked before you purchase them they will work with the Verizon network. Here's a link to our website which can help: https://www.verizon.com/bring-your-own-device/
~Jesse
Hello there. Were we able to address your concerns, or do you need any additional assistance? Remember, we're only a message away.
~Ivone
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