apple watch ultra
jessebo
Enthusiast - Level 2

I ordered my apple watch ultra, and it's saying November 18 for a shipping date.  that seems like a long time.  Is that date just an estimate, or is it pretty much set in stone.  I know these products are available in apple stores, just wondering why it's taking Verizon that much time to ship them?  maybe there's a behind the scenes issue I'm unaware of.  just curious.

 

 

Labels (1)
0 Likes
16 Replies
tevb
Enthusiast - Level 3

I would like an answer to this as well.  I ordered the blue gray band and have a shop date of Dec 21.  Mean while Apple, AT&T and T Mobil all have the same ship date in the middle of October.  How can Verizon be two months behind everyone else for the same product?

Bhoumand
Enthusiast - Level 1

I ordered my apple watch ultra on September 16, 2022, and my current status reads as "Back ordered & estimated to ship November 11"  

 

On reddit ATT customers are showing pictures of their apple watch ultra devices.  I hope to get an official response from Verizon.  I appreciate that I am not the only one.

Wang_Huo
Enthusiast - Level 2

Hello there,

I ordered the Apple watch Ultra with Verizon on September 24 2022 and on 9/28 I got a message and it said it was shipped out. Mine had the same issue saying it is on backorder and it will arrive on November 11 2022. But right now for mine It is going to arrive tomorrow 09/30/22. It depends on the Inventory that Verizon have for the watches. Hope you get Yours soon.

tevb
Enthusiast - Level 3

Which band did you order?  

0 Likes
Wang_Huo
Enthusiast - Level 2

The alpine loop small.

0 Likes
jessebo
Enthusiast - Level 2

Wow.  Thatโ€™s good news for you.  You ordered yours after some of us and received it before us.  Iโ€™m wondering if theyโ€™re having issues with the band manufacturing.  Seems like some bands are available and some arenโ€™t.  

0 Likes
tevb
Enthusiast - Level 3

I preordered the blue gray medium band on the first preorder day.  I was given an ship date of Dec. 21, 2022.  I checked my account this morning and was shocked to see it shipped 1:02 AM this morning.  It shipped via UPS.

0 Likes
jessebo
Enthusiast - Level 2

wow.  that's cool.  you ordered yours with a ship date of December and it shipped today.  I ordered mine on the 21st of september and it's still holding firm at a November 18th ship date.   my brother ordered his yesterday and it's saying a november 1st to the 8th ship date.  this makes me not want to order from Verizon anymore.  I'm glad yours shipped though.  

0 Likes
tevb
Enthusiast - Level 3

I completely understand your issue.  They really dropped the ball with Ultra.  The other two carries are shipping this month.   I really do not get it.  I hope yours gets shipped out soon.  Keep up posted.  I also do not appreciate not on Verizon rep responded to your original post.

jessebo
Enthusiast - Level 2

Yeah, they completely ignore the posts they don't have good answers for.  kinda makes you wonder if they're just winging it at times.  LOL

 

0 Likes
jessebo
Enthusiast - Level 2

I tried to edit my last post and add a sentence, but it wouldn't let me.  I was going to add that I give Verizon a significant amount of money each month, but this has me questioning if I can justify continuing to do that.  

0 Likes
Brooksypooh82
Newbie

I ordered the the Apple Watch ultra October 6th with the white ocean band and it still says ship date of December 2nd. Called Verizon Verizon customer service they couldnโ€™t help me. Went to my local Verizon store also and got more out of them with the one guy telling me it takes 2 weeks before you hear anything so by this Thursday it will be 2 weeks so I hope it comes sooner then December 2nd. Odd thing is I paid for it and somehow itโ€™s not showing up in my banks account when it was there so Iโ€™m confused to whatโ€™s happening. My order isnโ€™t canceled at all either. Wonder if anyone else has had that happen. 

0 Likes
jessebo
Enthusiast - Level 2

yep, it just seems like you paid for it.  they won't actually take anything out of your bank account until they process the shipping.  I'm just curious at this point if anyone has received an apple watch ultra from Sept. 23rd until the present date?  it seems like all the youtube influencers received their free watches, but people who pay can't seem to get them.  

0 Likes
jessebo
Enthusiast - Level 2

yep, zero response from Verizon.  isn't it amazing, and it isn't just Verizon, but customer service these days has gone away.  I miss the old days when customer service actually meant something.  

 

0 Likes
Ginny5954
Newbie

I ordered mine nov. 6th and never got any kind of message that it was back ordered.  It just says shipping soon.  I cancelled my order last night and still waiting for it to say cancelled so I can re-order.  Iโ€™m gonna re-order to see if Iโ€™m gonna get it this time.

0 Likes
vzw_customer_support
Customer Service Rep

 

I'm showing that our Apple Watch ultras are in stock and shipping normally. This was confirmed for all colors. I certainly recommend checking on your order to make sure that everything is alright.-Bobby Johnson

0 Likes