An Accepted Solution is available for this post.
Black Screen when Phone powered on
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Although my phone is powered on, the only thing that shows is the date and time. Not able to access anything on the phone due to the black screen.
1 Reply
An Accepted Solution is available for this post.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
We are here to help, BRaborn. What troubleshooting steps have you completed to try to restore your Nokia Lumia 822? Have you verified that the device is updated? You may need to do a factory reset, here is a link: https://www.verizonwireless.com/support/knowledge-base-115992/ . This will erase all content and saved information on the device.
JoshuaT_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the Correct Answer button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!
