EnV Touch Update

[KlineAJ]

Hello everyone I have an update awarness note for you.

The following software has been released VX11KV08, however it has been pulled from the LG Mobile Updater. Reasons for it being pulled may have been because of some phones being "bricked" by it. However the release came with a new browser called Polaris 7 that gives the Touch many new application uses. It is expected that LG will provide further work on the update and call it VX11KV09*, within two weeks of the LG release Verizon stores should begin to carry the software files to update your Touch. I would like to remind all Touch users that updating your phone is very important as it clears away bugs that may be causing you problems and or provides further security for your phone. Do not update the phone yourself unless you are familiar with the software format. Take it into a Verizon store to have it professionally done. This update may also have bug patches such as fixing when your phone restarts itself or etc.

Please stay tuned for further notifications on this software release.

* VX11KV09 software name  is not officially announced by LG or Verizon.

1) This update may be made available within a month, however this may not be the case.

2) Do not bother Verizon asking for this update as they themselves have not been notified of its release.

3)Polaris 7 Browser is different from the Obigio Browser installed on software versions VX11KV07 and below. it is more advanced and set for a Touch device.

4)The "newest officially supported" version software is VX11KV07.

5)Software used to update the phone is the LGMobile Software Update program.

6)Verizon stores use a program called LGNPST which is set up for them to have more direct access to the files. (DO NOT ATTEMPT TO USE THIS SOFTWARE)

7)More features are probably involved with this software but have not yet been featured or released.

Any questions feel free to reply to this post.

A video of the new software in place on a LG EnV Touch 

http://www.youtube.com/watch?v=Cchc3cdC0IM&feature=player_embedded

[KlineAJ]

VX11KV09 is now out for the LG EnV Touch, fixes some problems with communication and makes the phones processing overall faster. Available through the LG Updater tool.

[KlineAJ]

Anyone else get this update?

[KlineAJ]

Heres a poll I would like to know who uses the LG Updater tool just post here if you do!

[Zel0]

Does anyone know if vx11kv08 is compatible with the enV touch hw version rev 1.0?

I'm going to call around to the vzw stores to see who might have it....

[dennisjara91]

just got home from verizon a while ago, didn't think the update did anything and went to my verizon (btw do they charge u by going on there?) and the browser is AMAZING! it has tabs and it looks like the google chrome browser only blue, as far as that thats the only change i noticed. still amazing though

[Stryton]

I for one will never use the updater tool.  I have read to many compaints and issues with it.  It works for some and not others.  I would rather take it to a store and have them update it.  If they ever get the bugs and kinks worked out I may reconsider it, but not now.  So does anyone know if version 9 is available at stores yet or just through the updater tool?

[KlineAJ]

It is only available through the updater right now sorry for the inconvience. If you have your drivers all updated and are patient allowing it to complete (have100% not 99%) then you will not have any problems.

[Aero555]

Hi - I meant to get back earlier...

Went to the Verizon store for the update as the updater wouldn't work to bring me from v4 to v9.

The browser is much better and faster. One negative is that when you use the touch screen to type into a web page (ex: username / password) you no longer have punctuation on the first screen. You have to toggle to the next screen on the keyboard for a period. Not as efficient as before.

Before the update I was starting to get locked out of the Browser. After the update the problem hasn't come back. Good news, but thinking a reset would have cleared some memory leak.

Unfortunately the update did not resolve what I refer to as the "Bluetooth Lockout" issue. (when you have a missed call, voicemail, or text prompt on your screen you cannot intiate or answer a call using the buttons on your bluetooth device.) A Verizon employee tried to help me out, but I was able to show him that it happens on their floor models too. I was told that they'd submit the problem...

James

[Aero555]

Correction - Version 8 not 9

[KlineAJ]

To Aero555:

Sorry for the inconvience with the bluetooth problem, perhaps it will be addressed in the next update. Also what do you mean by correction?

[SFVera]

VX11KV09 is now out for the LG EnV Touch, fixes some problems with communication and makes the phones processing overall faster. Available through the LG Updater tool.

[LadyDay]

I am also a newbie to the LG EnV Touch but have been with Verizon for many years.  With regard to this update, my phone currently shows SW version VX11KV05.  When I go to Software update it says "No New Software Update Available".  Do you know why this is?

Also, on another note... if I am checking my (yahoo) email from my phone and someone has sent me a picture, how can I download the pic and save it to my phone??

[Aero555]

Clarification on my earlier post(s).

On 3/11 I went to my local Verizon store to upgrade my S/W to what I thought would be the latest and greatest version. My phone was at version 4 (VX11KV04). It was upgraded to version 8 (VX11KV08) which I thought was the latest version.

Apparently 9 is out and can be acquired somewhere. I tried just now to upgrade from the phone but get "No New SW Update Available". Perhaps some of the Verizon stores have the 9 software. I guess mine didn't.

As mentioned, I found some improvements with version 8, but still have the Bluetooth Lockout issue. Will try to hunt down version 9

Thanks again to Alex and everyone else for their suggestions and willingness to share information.

James

[KlineAJ]

To  SFVera:

Q:

[SFVera]

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KlineAJ wrote:

To  SFVera:

Q:

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Thanks for the info.  I do use the internet and would use it more if it were easier on this phone, so I'll take it to the store for the upgrade.

I have a question about the battery.  I realize not all apps are equal when it comes to using power.  As an example, leaving the blue tooth on or using the internet drains more power than regular calls but this week I stopped using the internet and turned off the blue tooth and the best I got from the extended life battery is 4 hours, along with the standby time.  Is there another way to reduce the battery drain?  Or could my extended battery be defective?  I'm using the standard battery as a backup but 6 hrs of charging is a lot of time (2 for the standard battery, 4 for the extended life) every day or every other day.

[KlineAJ]

I have tested both batteries and the drainage is varied by what apps you do use. Have you tried turning off your location on and use only E911 for the gps location? If not try that (VZ Navigator will turn it back on when you use it) also what kind of service do you get where you use your phone most often, full bars? If not your phone can be increasing its broadcast of radio emissions so that it reaches a tower. I may be creating an increase your battery tutorial for this site but I need permission first before I do so. Try draining your battery completely then recharging. Hope these little tidbits work till I get the battery tutorial accepted.

[SFVera]

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KlineAJ wrote:

I have tested both batteries and the drainage is varied by what apps you do use. Have you tried turning off your location on and use only E911 for the gps location? If not try that (VZ Navigator will turn it back on when you use it) also what kind of service do you get where you use your phone most often, full bars? If not your phone can be increasing its broadcast of radio emissions so that it reaches a tower. I may be creating an increase your battery tutorial for this site but I need permission first before I do so. Try draining your battery completely then recharging. Hope these little tidbits work till I get the battery tutorial accepted.

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Thanks for the tips, I checked my settings and I only have the E911 on.  I leave the phone on 24/7 and so far have gotten full bars.  I'm lettingt the battery drain completely and will try the recharge.  I sure hope they give you permission to post your battery tutorial, it would be a real help.  I will say keeping the blue tooth off unless I'm actually using it has made a huge difference. 

Went to the Verizon store and got the new software.  To be honest, I don't notice any difference and the guy at Verizon said it was mostly fixes.  In any case, I'm just happy the new software didn't bring any glitches with it. 

I know this is off topic for this thread but I can't get my email alert to work.  It did work the first few days and I must have done something to turn it off when I was learning the other settings.  I can't get it to work again.  When I'm in my email I selected options, setting and selected notify when new emails but it doesn't.  Besides selecting the setting in the email is there another setting I have to turn on?

[KlineAJ]

I cant really help with the email ask another member I'm sure they can help but yes turning off bluetooth does help the battery immensely, and hopefully I'll be getting a response soon.

[phillyphone]

I have a question that really is not related.  I have the touch with version 04 and I have tried to use the LG mobile updater and I do it all and It gets to the upgrade part and says that my version is not supported.  If anyone can help me with this I will appreciate it greatly.

[KlineAJ]

To PhillyPhone: Q:I have a question that really is not related. I have the touch with version 04 and I have tried to use the LG mobile updater and I do it all and It gets to the upgrade part and says that my version is not supported. If anyone can help me with this I will appreciate it greatly. A: The reason for this is because your only able to update to V09 through V08. Go to your Verizon Wireless Corporate store to have it updated to V08 so you can update to V09. Note to all, due to forum rules and regulations I am unable to post a battery tutorial sorry folks.

[JasonAllerdings]

I've noticed a couple of things with the 09 release

1 - Using BT stereo headphone with the music player there is a hum that is sent through the BT signal (it stops when paused).

2 - When recieving a text message the music player stops playing - I was hoping this would be fixed like the music player on an enV3

3 - I also noticed that the music player doesn't sort properly i.e. : 01-01, 01-02 , 01-03, 02-01, 02-02, 02-03 comes out as: 01-01, 02-01, 01-02, 02-02, 01-03, 02-03.  The music player on the enV3 does not do this either.

Do you know if this will be fixed in a future release?

Thanks