FM Radio In Amber Update

joker808dk
Newbie

Ok I downloaded and installed the Amber update on my Lumia 928.  Where's the FM Radio?  Don't tell Verizon stripped it out....

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corkwatchr
Contributor - Level 1

I know - what the heck?

BTW - do we know for a fact that the physical hardware for the FM radio is actually inside the Nokia 928?

The only reason that I can see V stripping it out would be to sell more network bandwidth to us using Internet radio - $AD.

Guess I'll keep using my Verizon HTC Windows 7 phone that DOES have an FM radio.


It makes me sick to see that the phone has version 2.xxx (under detailed version settings) of the radio software installed on.it. However, we can use it.

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Customer1234567
Contributor - Level 1

It's been confirmed from Nokia that there is only 1 model they make that DOES NOT support the FM radio feature. I believe this is the 501 or 601, NOT the 928. I personally talked to a Nokia person from their 800 number and asked him about it, he put me on hold for about 3-4 min and came back and said the 928 does support FM radio.

I also confirmed from one site who disassembled the phone that it DOES have the chipset to support FM radio on the 928.

SO, it is 100% that this phone DOES support FM radio but, Verizon CHOSE not to enable it.

I'm betting they disabled it so you would use more data and stream audio with a capped data plan. This sounds like a class action lawsuit waiting to happen...

Who ever starts one, I am on board unless Verizon can give a VALID (not an excuse) reason why they disabled it.

I use FM radio to listen to MLB games mainly MLB wants like $40 per year to stream games, I can listen to them free over FM radio...

My HTC Trophy had it, why disabled it ??????

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pa2k4p
Contributor - Level 1

I heard FM will be enabled when Verizon re-enables group SMS for WP8 and pushes WP 7.8 to the HTC Trophy.

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NeoAnderson
Newbie

pa2k4p wrote:

I heard FM will be enabled when Verizon re-enables group SMS for WP8 and pushes WP 7.8 to the HTC Trophy.

Unfortunately that is not true. Group SMS has been restored with the Nokia Amber + GDR2 release for the 928 yesterday. FM radio is not enabled.  Big Red has failed us on this.

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NeoAnderson
Newbie

corkwatchr wrote:

BTW - do we know for a fact that the physical hardware for the FM radio is actually inside the Nokia 928?

It's in there.

http://www.gsmarena.com/nokia_lumia_928-5437.php

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NeoAnderson
Newbie

The 928 uses the Snapdragon MSM8960 Chipset. This is the exact same chipset used in the Nokia 920, 925 and 1020 on other carriers. Nokia (and Verizon I suspect) will try telling you the phone doesn't have the hardware to support FM radio which is a complete fabricated lie. The MSM8960  has integrated FM radio and you don't have to look very hard on the Qualcomm website to confirm that. Features of the MSM8960 include:

Full wireless connectivity with on-board

Wi-Fi, Bluetooth, FM radio, and precision

GNSS, which consists of GPS and Glonass

location receiver

https://developer.qualcomm.com/sites/default/files/snapdragon-s4-product-overview.pdf

How about it Verizon? Time to own up on this one and stop expecting the device manufacturer to take the fall.

corkwatchr
Contributor - Level 1

Here's proof that the FM radio feature was added to XBox Music for this latest WP8 Update.

It's an announcement (August 1st, 2013) from a Microsoft employee stating that it was added with this update.

He also includes a link instructing users exactly how to turn the radio on. It must have been turned off by Verizon.

http://answers.microsoft.com/en-us/winphone/forum/wp8-wppersonal/how-to-access-the-fm-radio-wp8/dce2...

It makes me wish I could scratch out the BBB logo at the bottom of this web page.

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NeoAnderson
Newbie

There's a big circle-jerk going on about this between vendors. Fortunately I have managed to reach someone in Verizon Tech support who is taking the issue seriously.  Expecting word back from him as he was putting in a call to Qualcomm to confirm the MSM8960 includes everything required for FM Radio.  The moment I know something I will update.

corkwatchr
Contributor - Level 1

Thank you!

I will be looking forward to any news.

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Customer1234567
Contributor - Level 1

Same here, look forward to any news.

I think all Lumia 928 owners should start a class action lawsuit against Verizon wireless. This has happened to many devices over the years that Verizon released, where they just disable features on devices because they chose to. Enough is enough.

If we are paying for a device, we should have a right to all the features the designer made the device with. With the full retail costs or the monthly costs on a 2 year contract, we are way over paying for these devices, WE SHOULD GET EVERYTHING WE PAY FOR, PERIOD.

With all the press about Windows Phone 8 devices getting FM radio support on the GDR2 update this is a major outrage.

This is a Verizon thing, I am sure they made the decision to disable FM radio, not a Nokia thing.

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NeoAnderson
Newbie

I'm just not convinced (yet) that it is Verizon that is to blame here.  Let's just say the manner in which Nokia is responding to inquiries raises red flags in my mind that there is more to this issue than they are willing to reveal.

Here's another anecdotal piece of the puzzle from the Microsoft store:

http://phones.microsoftstore.com/eCommerce/SpecialOffer.aspx?cid=36173_6a1c2b25378146849cd24bc7fd7a0...

Click on "Device Details" and when the window spawns, expand the "Entertainment" branch. There it is, as plain as the nose on your face -

FM Radio-Yes

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demmo86rt
Champion - Level 3

What are you going to file the lawsuit for?  It's not like Verizon left out a feature they advertised.

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NeoAnderson
Newbie

I spoke with Tier 2 support again today. This is being escalated (or so I am told) internally to the group responsible for phone updates etc.  Probably wont' know anything anytime soon but I HIGHLY suggest everyone who cares about this issue should pick up the phone, and complain as much as you can to as many people as you can.  Until there is enough noise to register on the radar it's like anything else.  Squeaky wheel gets the grease.

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NeoAnderson
Newbie

And here my friends is all the proof you need that FM Radio is in fact now built into the Windows Phone 8 OS with build 8.0.10327.77 (GDR2).  I walked into the place of business of a Cell Phone Vendor this afternoon, picked up a Nokia 925 which is for all intents and purposes the same phone as the 928 and made this screen capture which I then sent via MMS to myself.

V__F7B2.png

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primortal
Master - Level 1

I just applied GRD2 to my 822 and I have the radio option....  SO if VZW is deliberately removing the radio it would be missing the radio as well  one would think.

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NeoAnderson
Newbie

And that is exactly the reason in an earlier post I said "I'm just not convinced (yet) that it is Verizon that is to blame here."

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NeoAnderson
Newbie

Well apparently the issue with the 928 is not with the core componentry, ie, the chipset. The core component necessary to receive FM radio IS THERE in the MSM8960 chipset.  The problem is that Nokia, whether by design or at the behest of Verizon took a shortcut and did not run wire from the FM receiver to the headphone jack so as to complete the circuit so your headset would act as an antenna.  This is the kind of shortcut one might expect on a low end device such as the 620 but on a premier device?  Please!  For want of a wire the capabilities of the phone have been diminished to the days when you had no choice but to carry a separate device to hear over the air radio.  Incredulous is all I can say at this point.  Being livid about it changes nothing but note to Nokia and Verizon... I won't soon forget this.

>>Edited to comply with the <<


Message was edited by: Verizon Moderator

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EquiGym_mz2k
Newbie

I just switched from Sprint because they lied to the consumers about the HTC Arrive not being able to tether (as well as other reasons). They claimed the device hardware wouldn't support it.

At least VZW didn't quite lie about this one. But removing a feature for whatever reason (to eat up data?) just makes me mad.

Thank you NeoAnderson for getting to the bottom of this with VZW.

>>Discussion of rooting/hacking devices removed to comply with the Verizon Wireless Terms of Service <<


Message was edited by: Verizon Moderator

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NeoAnderson
Newbie

>> Post removed; discussion of rooting/hacking devices is prohibited on this forum.  Please review the Verizon Wireless Terms of Service <<


Message was edited by: Verizon Moderator

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