HP Elite X3 - I can only send short text messages

[CINCON47]

Has any one been having an issues were you can only send short text messages on the HP Elite X3. I have not took the time to count how many characters I can have in a message, but it is no more than 4 lines in the text. If the message is longer I will get the "can't send, try again" message. This is driving me crazy

[deloused]

Which model number of the HP Elite X3 are you using?

[CINCON47]

Deloused - I believe the model is 2CF73UT#ABA. I never had a problem with SMS and MMS before on Windows phone with Verizon and this is driving me crazy as I use this phone for work

thanks

[deloused]

Are your APN settings correct?

Verizon HP Elite x3 Internet and MMS APN Settings for United States - APN Settings USA

[CINCON47]

Deloused,

I believe my APN settings are correct, I just moved the SIM from old Windows phone to this one

APN

vzwinternet

Type of sign in info - none

IP type - IPv4v6

MMS

Profile - Verizon

APN - vzwinternet

Type of sign in info - none

MMSC - http://mms.vtext.com/servlets/mms

MMSC port - 80

Max Size - 2048

[vzw_customer_support]

Depending on the app you're using to send a message, and the type of device the recipient is using, your message may be limited to 160 characters for SMS (text) messages. What app are you using to send messages? Is it possibly the Verizon Message+ (red icon), or a different app? 

SeaneB_VZW

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If my response answered your question please click the Correct Answer button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

[CINCON47]

I am using the default Windows App for messaging. I have always used this app with my Windows Phones on Verizon.