Phone won't send texts all of a sudden.

AdronSans
Newbie

Messaging has failed for unknown reasons. Phone (prepaid Samsung Gusto) wasn't dropped or reconfigured. Already tried updating it via *288, turning it on and off, and removing/replacing the battery. Any ideas? Thank you for your time.

Labels (1)
0 Likes
Reply
1 Solution
vzw_customer_support
Customer Service Rep

AdronSans,

We definitely want to make sure you are able to text. Given that your services are prepaid please reach out to our prepay department at 888-294-6804.

LindseyT_VZW

Follow us on Twitter @VZWSupport

View solution in original post

0 Likes
Reply
1 Reply
vzw_customer_support
Customer Service Rep

AdronSans,

We definitely want to make sure you are able to text. Given that your services are prepaid please reach out to our prepay department at 888-294-6804.

LindseyT_VZW

Follow us on Twitter @VZWSupport

0 Likes
Reply