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Our Samsung Convoy 3 phone will sometimes not ring when receiving a call. If it is powered off and back on again it will work for several days then act up again. Any suggestions.
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Hello Andyman1
I'm sorry to hear your having these issues. Let's look further into this. Is the device in a case? Does the case move? Try dialing *228 and choose option 1 and retest.
JoeL_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
Hello Andyman1
I'm sorry to hear your having these issues. Let's look further into this. Is the device in a case? Does the case move? Try dialing *228 and choose option 1 and retest.
JoeL_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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