caller can't hear me, but i can hear them
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i have a lg exalt lte flip phone. I can hear callers, but they can't hear me. the phone is not on mute.
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We are here to aid you in any way we can. Please send us a Private Note.
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Hello, we can look into this for you. Please send us a Private Note to continue.
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Same hear. Was just on phone with agent AGAIN. STILL NO FIX. I might as well switch providers.
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We don't want to see you leave and are here to help, 1report. When did this issue begin? Are you having the same issue at multiple locations? Do you know if any other Verizon Wireless customers in the local area are having similar issues? -Chris_M
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I am having same issue tonight for the first time, HD voice does not work callers can not hear me at all. I have 3 phones on 3 different verizon accounts and all have exact same issue, galaxy s9+, iphone xr and moto x4. on android, disabling hd voice phone works as normal, but hd voice calls no one can hear me. I spent an hour on chat trying to fix, but all the rep wanted me to do is reset my phone which i will not do. if just one was having the issue it would be reasonable to think phone was issue, however since 3 phones are not working with same problem it has to be the network.
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It concerns us to hear that you are having issues with your service. We would like to check the coverage in your area to see if there are any known issues that can be causing this to happen. What is your ZIP code? DavidR_VZW
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for the last day or two I've had issues with all 3 of my phones: Iphone 7 and two Iphone 11's where callers are not hearing me but i hear them fine. the problem is only at my house where I use a samsung extender 2 booster. the booster signal shows full and i have these intermittent issues which is definitely network. All the verizon answers are the same, useless.
Additionally when i send text messages to non-iphone users, I get the green bubble and says
'message not delivered'. and in quite a few cases i get a reply even though the message still says not delivered. I have zero issues on any of the above when i go 500 yards from the house. This is a Verizon issue plain and simple
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Hello, a320hockey. It worries us to hear of the problems with service being exe[eroenced over the last week on your devices. It is our priority to ensure you have reliable service, and we will make sure to help. We have some questions to better assit. Since you are using a Network Extender, did anything change in the last few days? Is your internet at home working without problems? DavidR_VZW

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