viewing text 822

mschlaak
Newbie

Hi recently purchase Nokia 822, but am unable to view text messages....any suggestions>?

Labels (1)
0 Likes
Reply
3 Replies
primortal
Master - Level 1

Do a soft reset on the phone, hold down the power button and try again.  If you still have issues contact support.

0 Likes
Reply
vzw_customer_support
Customer Service Rep

Hi Mschlaak,

Congrats on your new device! Text messages are important, and I know that it can be frustrating when you are unable to view them. Let's get this fixed. What happens when you click on a message? Any errors? Did you attempt the soft reset on the device offered above http://vz.to/19NsNMs? Keep me posted

Thanks,
PamelaF_VZW
Tweet us @vzwsupport

0 Likes
Reply
NeoAnderson
Newbie

If you are saying you are unable to view because the font size is too small, here is the way to remedy that. 

Go into Settings and look for "Ease of Access" Adjust the font size right at the top (see attached)

wp_ss_20130828_0003.png

0 Likes
Reply