500 Error in Mobile Web
deepaknet
Enthusiast - Level 2

For the whole of this week I have been experiencing 500 Error from 8 PM to 11 PM Eastern Time whilst accessing Mobile Web.

 

Mobile: Samsung Gusto

Websites Trying to Visit: Bing, VZW homepage or Google

 

Even the start page of Access Browser does not open up.

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Re: 500 Error in Mobile Web
Not applicable

Oh wow! That's interesting! This error only happens during those times, and the browser works at other times? Do you know if you are able to access media center or send picture messages at this time? If it's just the browser, I would suggest clearing your browser cache and then rebooting the phone. 

  • From the main screen, press OK to choose Menu.
  • Select Media Center then press OK.
  • Select Mobile Web then press OK.
  • Press the right soft key to choose Menu.
  • Select Manage Memory then press the left soft key to choose OK.
  • Select an option then press the left soft key to choose OK.
    Note When clearing Cache or Historythe browser will reload.
    Clear Cache
    Visited website content stored on your device. Cache enables your browser to download only the content that has changed since you last visited a website. Since the browser only downloads changed content, pages are loaded faster.
    Clear History
    A listing of URLs (website addresses) that you have recently visited.
    Clear Cookies
    Cookies are used to store information that helps personalize your Web browsing experience. Cookies may contain information including: website preferences, login settings, shopping cart contents and more.
    Autofill
    A feature used to automatically enter form information.
  • Press the left soft key to choose Yes.
  • Press the left soft key to choose OK
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