ATIV odyssey can't receive pictures
DAWHOF49
Newbie

I can't send or receive media messages through my ATIV Odyssey phone? 

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Ann154
Community Leader
Community Leader

Text messages with pictures or media needs an active 4G or 3G cellular connection to receive them on the phone.  Do you have this cellular connection type active on the phone when you experience these errors?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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vzw_customer_support
Customer Service Rep

DAWHOF49, I like to send and receive pictures through my phone, so I want to help make sure we get this working properly. How long has this been happening? What zip code are you in?



MarkP_VZW
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If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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