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ATIV odyssey can't receive pictures
DAWHOF49
Member

I can't send or receive media messages through my ATIV Odyssey phone? 

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Re: ATIV odyssey can't receive pictures
Ann154
Expert
Expert

Text messages with pictures or media needs an active 4G or 3G cellular connection to receive them on the phone.  Do you have this cellular connection type active on the phone when you experience these errors?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: ATIV odyssey can't receive pictures
vzw_customer_support
Customer Support

DAWHOF49, I like to send and receive pictures through my phone, so I want to help make sure we get this working properly. How long has this been happening? What zip code are you in?



MarkP_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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