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After installing Windows 8.1 on my Nokia Lumia Icon , I no longer receive email, although I can send it. How do I fix this problem?
DeniseGD
Member

After updating to Windows 8.1, I no longer receive email, although I can send email.  How do I fix this problem?

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Re: After installing Windows 8.1 on my Nokia Lumia Icon , I no longer receive email, although I can send it.  How do I fix this problem?
vzw_customer_support
Customer Support

Lets ensure your service device is running in top form! What email account are you using? ( ie, Google, Yahoo, etc) Have you removed and re-added the e-mail address since this occurring?

YosefT_VZW
Follow us on Twitter @VZWSupport

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Re: After installing Windows 8.1 on my Nokia Lumia Icon , I no longer receive email, although I can send it. How do I fix this problem?
47seijar
Sr. Member

After installing a major update like Denim I always like to backup, wipe, and restore from backup. You'd be surprised how many ills this procedure cures.

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