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After listenening to an Album all day, now the speaker (or headphones) does not make any sound.
Danzunedude
Newbie
‎08-13-2016 03:33 AM

I need to learn music from an album.  After I listened all day, the speaker (and headphone) audio just quit.  Audio is fine for calls.

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LENNYEDGE
Specialist - Level 2
‎08-13-2016 04:02 AM

reset the player you were using for music. go to settings force stop then storage within same app then clear data, restart phone reopen same player should work then.

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Ann154
Community Leader
Community Leader
‎08-13-2016 06:28 AM

What troubleshooting steps have you tried? Reboot the phone? Was the phone too warm?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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