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Always dropping conference call at 60 minute duration
DanEGurl
Newbie
‎12-03-2015 05:12 AM

All my conference calls (Skype for Business, GoToWebinar, GoToMeeting, etc.) drop exactly one hour after I initiate the call.  I have had IT monitor the calls several times and they say the problem is with Verizon.  Please help!

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Re: Always dropping conference call at 60 minute duration
vzw_customer_support
Customer Service Rep
‎12-05-2015 06:36 AM

DanEGurl,  We’re sorry to hear that you’re having problems with your conference calls. We know this must be extremely important for you. However, we’re not sure how the function of Skype, Webinar or the Goto meeting applications are being impacted by VZW. Are you able to make regular calls for longer than an hour? Please elaborate on how your IT department concluded this is a Verizon issue. We will help in any way that we can.
SheritaH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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