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Am I obligated to get a new device after one year on the device payment plan?
Jazzman1
Member

HI, since the CHAT feature hasn't worked for days now and the phone lines have long waits, I have this question:

I recently traded my 928 for the new ICON using the EDGE plan. After the one year, can I hand the phone back or am I obligated to take another phone and continue.

I would appreciate a fast answer since I can return the ICON and get my 928 back pending the answer I get here.

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Re: EDGE program details
vzw_customer_support
Customer Support

That's a fantastic question, Jazzman! The Icon is a beautiful device so I can certainly understand the current interest. The Edge program allows you to Edge up any time after 30 days as long as 50% of the device is paid off. You can find additional Edge FAQ's here, http://vz.to/1bhXYlb

YosefT_VZW
Follow us on Twitter @VZWSupport

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Re: EDGE program details
vzw_customer_support
Customer Support

That's a fantastic question, Jazzman! The Icon is a beautiful device so I can certainly understand the current interest. The Edge program allows you to Edge up any time after 30 days as long as 50% of the device is paid off. You can find additional Edge FAQ's here, http://vz.to/1bhXYlb

YosefT_VZW
Follow us on Twitter @VZWSupport

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