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Correct Answer!
Amber
LanceAngel
Member
‎08-20-2013 08:27 PM

I downloaded it with no apparent problems, but features were missing: the ability to block calls, FM radio, and a few others.  I called costumer service, was transferred to tech support, then had a three-way conversation with Nokia support.  Nokia checked into it and called me back five minutes later on another line.  We did a soft boot - turning off the phone, then pushing the power button and the down volume button in tandem.  The phone powered up and all was well.

So if you have a problem with Amber after downloading, give that a try. 

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