On my Windows HTC 8X, Backup Assistant will not sync - says an error in connecting and to try later (no error code or ID code). Now while trying to run BA, I have lost all contacts except for family room members. Any one else? How do I get my contacts back (along with tiles)?
Let's get this figured out! Have you had Backup Assistant downloaded on this device previously? If you log into your My Verizon account, are you able to view you accounts via Backup Assistant:http://bit.ly/xB4iTc . I look forward to hearing from you soon.
Thanks for your contribution to your community forums,
Follow us on Twitter @VZWSupport