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Backup Assistant on my LG-VZ1100 says does not recognize my account information..
Woodfurd
Newbie
โ€Ž08-31-2015 03:09 PM

@Backup Assistant on my LG-VZ1100 says does not recognize my account information..

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vzw_customer_support
Customer Service Rep
โ€Ž09-02-2015 03:33 PM

We want to make sure taht you have acceess to your personal content. We can help. Have you changed devices recently? How long ago did this start.
BobbyN_VZW
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If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Woodfurd
Newbie
In response to vzw_customer_support
โ€Ž12-14-2015 06:30 PM

I have not used Backup Assistant for a while now-- Now it does not work.. I have not changed devices for a long time..

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vzw_customer_support
Customer Service Rep
In response to Woodfurd
โ€Ž12-16-2015 06:39 PM
Woodfurd  I would be lost without back up assistant.  Let's get  you up and running. So that we may dig deeper, we will want to access your account. I have sent you a Private Message.


RosanneM_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the ๏ฟฝCorrect Answer๏ฟฝ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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