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Backup assistant stops on step 1 too?
Beets395
Member

Verizons Backup assistant doesn't work any more and hasn't for almost a week.
I deleted it from my screen and tried to reset. Now it won't even let me send a code to re enter.

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Re: Backup assistant stops on step 1 too?
Ann154
MVP MVP
MVP

I don't have any suggestions for you. Especially considering I haven't used Backup Assistant or it replacement VZW Cloud since 2009 when there are other more consistent and easier to use sync options for contacts.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Backup assistant stops on step 1 too?
Beets395
Member

So you reply to a question you can't answer.

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Re: Backup assistant stops on step 1 too?
vzw_customer_support
Customer Support

Beets395-

I know that I rely on my Backup Assistant daily, so I want to make sure that we get you up and running in no time. I just want to dig a little bit deeper, what seems to happen when you try to complete the back up? Are you able to log in through your MyVerizon and view the content from your Backup Assistant profile?
AmberK_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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