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Can send texts but not receiving all
Kari312
Newbie

My phone sends them, but doesn't receive. Any fixes besides calling *611? Support is closed

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Re: Can send texts but not receiving all
DJL1000
Enthusiast

I am having the same issue.  Would appreciate a response from Customer Support.

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Re: Can send texts but not receiving all
_yankees_
Contributor

Did you purchase the phone recently? Try turning off the phone and turning it on. Call Verizon and make sure that they deactivated your old phone

Can send texts but not receiving all
DJL1000
Enthusiast

Thank you. Rebooting did the trick!

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Re: Can send texts but not receiving all
_yankees_
Contributor

You are Welcome, Good to hear

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Re: Can send texts but not receiving all
drichter
Contributor

Two things. If someone else is having this problem and a reboot doesn't work try checking that the SIM card is clean and clear of any junk on the metal plates. If the issue still isn't solved a Portico update will be released soon to fix some bugs (if that's what it is)

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