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***Announcement: Welcome to the new Verizon Community! We have merged our Wireless and Fios Communities to bring you the best place to discuss any Verizon product or service, along with all things tech! We have many new features to discuss with you in the coming weeks, but first we want to make sure that all of you who have been active on either of our communities before are able to log in! For many of you, we have been able to merge your Wireless and Fios community accounts so all of your Community contributions are all in one place. If you were active in both communities and you previously used the same My Verizon account to log into both, you’re all set! You will be able to use those same credentials to access the new Community. If one of those accounts was with My Verizon and the other was a Community Member Only account, please use your My Verizon account to log in. Please note that we were only able to merge those accounts that were attributed to the same email address. If you only had one account on either Community, you can log into that account exactly as you have before. For some of our Fios Community members, you may have an issue logging in. If you had an account on the Fios Community and you’re having login issues, please use the Community Member Only login page and use the “Forgot my info” link to reset your password. Once you complete this, you should be able to log in normally. If you continue to have any further issues logging in, please email us at verizon.community.team@verizon.com and we’ll assist you to get you back in the Community! Keep an eye on the Community announcements - we can’t wait to show you what’s in store. The Verizon Community Team
Can send texts but not receiving all
Kari312
Newbie

My phone sends them, but doesn't receive. Any fixes besides calling *611? Support is closed

Labels (1)
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Re: Can send texts but not receiving all
DJL1000
Enthusiast

I am having the same issue.  Would appreciate a response from Customer Support.

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Re: Can send texts but not receiving all
_yankees_
Contributor

Did you purchase the phone recently? Try turning off the phone and turning it on. Call Verizon and make sure that they deactivated your old phone

Can send texts but not receiving all
DJL1000
Enthusiast

Thank you. Rebooting did the trick!

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Re: Can send texts but not receiving all
_yankees_
Contributor

You are Welcome, Good to hear

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Re: Can send texts but not receiving all
drichter
Contributor

Two things. If someone else is having this problem and a reboot doesn't work try checking that the SIM card is clean and clear of any junk on the metal plates. If the issue still isn't solved a Portico update will be released soon to fix some bugs (if that's what it is)

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