yesterday I added a text plan to my Samsung Intensity II for the first time but am still unable to send or receive texts today. I have turned it off and on and removed the battery. Trying to avoid a total reset that will erase my contacts. Suggestions?
I don't know if this will help, but try *228 to refresh your network. I know some basic phones have to update themselves after a plan change. I recent user added money to their account and the banner didn't update for several hours.
Sounded promising but tried and it didn't work. thank you though.
*611 is the next call you should make to Verizon customer assistance.
Being able to text is important to communication today, jmantini. Let's ensure yours starts working. Do you have a prepaid phone, or standard monthly?
LynnD_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
Start a new topic or ask questions in the open forum.
