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Have a new Kyocera Cadence flip phone. Have Unlimited Talk, Unlimited Text and Limited Data. I have been unavailable to send or received pictures. Do I need to upgrade my Text Plan or am I doing something wrong?
Solved! Go to Correct Answer
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Is the data connection turned on and active on the phone?
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Is the data connection turned on and active on the phone?
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
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If this is the "WI-FI?" If so, I have tried it ON and OFF. It doesn't make any difference.
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DIAFRA89, we want to make sure that you're able to share your pictures. Ann154 had an excellent question, is your data turned on? Here is how you can check.
http://spr.ly/6582DQIQ2 A data connection is needed to send and receive pictures. Are you able to make calls and send regular texts?
Joel_VZW
Follow us on TWITTER @VZWSupport
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DIAFRA89 wrote:
If this is the "WI-FI?" If so, I have tried it ON and OFF. It doesn't make any difference.
No. You need the 4G LTE network to send and receive MMS messages like pictures.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.