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Can't text, call or check account
fogelman33
Newbie
‎10-22-2013 05:23 AM

As of today (10/22/13) I can't text, call, or check my account. When I send a text message it says "Delivery Failed: (Service Not Available)"
I've tried calling someone, and the call doesn't go through, it just drops. When I call service numbers, like *611, it says that "Sorry, I'm having some technical difficulties"
I'm not sure what's going on,
I live in the 13492 area.

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Re: Can't text, call or check account
BeastlyArt
Newbie
‎10-22-2013 05:47 AM

I'm having the same issues, on a Samsung Intensity Prepaid in 03801 area. I can't access my online account, make calls, or send texts. I'm dead in the water here.

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Re: Can't text, call or check account
Ann154
Super User
Super User
‎10-22-2013 05:47 AM

Did you pay the bill?

If you have a 3G only phone, dial *228, option 1 to reprogram the phone to the Verizon Wireless network.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Can't text, call or check account
Bonds3d
Newbie
‎10-22-2013 05:51 AM

It's doing the same to me, and I live in 23222.  Is it just prepaid phones?  I can't even get through when using a landline phone.

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Re: Can't text, call or check account
BeastlyArt
Newbie
‎10-22-2013 05:53 AM

I'm trying to pay my bill, but can't call the PMT #, or access my online account to add money. Dialing *228 was the only number that went through, but it didn't fix the issues of being able to access anything.

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Re: Can't text, call or check account
micahsmom
Newbie
‎10-22-2013 05:54 AM

I am having the same issue and I live in the 06106 since I got up this morning nothing.

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Re: Can't text, call or check account
playableangel26
Newbie
‎10-22-2013 05:59 AM

its doing the same to me i live in virginia 23805

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Re: Can't text, call or check account
DayTripper00
Newbie
‎10-22-2013 06:01 AM

Same here...no service of any kind outside Buffalo, NY (716)  cannot even check account and cannot get thru to verizon on any of their numbers.  says "technical difficulty" and disconnects or says office isn"t open.

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Re: Can't text, call or check account
Jordan1776
Enthusiast - Level 2
‎10-22-2013 06:02 AM

My friends I am having the same problem and I have been having some VERY weird problems with my phone regarding creepy noises. And now I have not been able to send Texts or received calls. When I log into my verizon it says something about a rebate. Seems maybe something might have been hacked.

I am very tired of this stuff happening within the last few days, I hope Verizon fixes it or they have just lost a customer.

Hopefully someone gets back to me.

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Re: Can't text, call or check account
jaqkmq
Enthusiast - Level 1
‎10-22-2013 06:07 AM

Same thing on both of our phones.... HELP!  My husband is an on-call nurse and they have no way of contacting him at work.... this is calling us BIG $$$$   ..... we live in TN

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