Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, waived smartphone activation fee when you buy online. Limited time offer.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
Cannot Send or Receive MMS on Lumia 735
tckwconway
Member

Hello All,

This is for a Lumia 735 with the latest Windows Phone 10, just updated and all is up to date

We recently went to Europe where I purchased a Vodaphone SIM.  The phone worked fine.  When we returned, I put my Verizon SIM back in and it works all except for the MMS in text messages (which worked fine prior to the Vodaphone SIM) and uploading pictures to the cloud with WiFi turned off.  Of course, I receive MMS text messages frequently and need to get it working again.  Here's what I have done.

1. Checked the available Space - 4GB

2. Added an APN manually, which matches the default from Verizon, VZWINTERNET

2b. Set this back by deleting all the APN settings I added and pressing Update Settings to get the latest cellular settings from your mobile operator

3. Tried sending a picture to myself, fails

4. Tried receiving MMS, fails

5. Turned off WiFi

6. Soft Reset (23 times so far)

7. Searched internet for about 3 hours and, no, there are no MMS settings in the SIM Settings options as this is Win 10, not 8 or 8.1

8. Tried every suggestion from the above except the developer settings route and the Hard Reset.

I would like to avoid hard reset due to the unknowns of lost data.  I have Verizon Backup Assistant up to date as well as the normal backup.  But I'm not clear on how to restore things or if I will lose them because something didn't go right.

Nevertheless, I need it fixed. 

Any suggestions.

Thanks

Tim

Labels (1)
0 Likes
Re: Cannot Send or Receive MMS on Lumia 735
ONI5
Member

You need to add the MMS APN.

APN : vzwinternet

UN: blank

PW: blank

Type: None

IP Type: IPv4v6

Proxy Server: blank

Proxy Port: blank

MMSC: http://mms.vtext.com/servlets/mms

MMSC Port: 80

check apply this profile and save.

Re: Cannot Send or Receive MMS on Lumia 735
tckwconway
Member

Thanks for the help. 

Unfortunately, Windows Phone 10 does not have a place for MMS APN.  So there is no location to enter the MMSC or MMSC Port.

What I have also discovered is this always occurs on group messages from any other phone, android or iphone.

Still stuck.

Thanks

Tim

0 Likes