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Cant get Cyan update? Then switch carriers!
windowsphoneuser2014

Just for the record.

"The holdup is always the carrier. We'll only know a release date on the date they allow Cyan.

http://nokiatheone.com/2014/08/14/lumia-cyan-now-rolling-to-att-lumia-1020-devices-in-us/

Labels (1)
Re: Cant get Cyan update? Then switch carriers!
BigBearacuda
Member

We are the only carrier in the US without the update! Shame on you verizon!

Re: Cant get Cyan update? Then switch carriers!
pa2k4p
Novice

Our "new phone savings jar" is filling up fast. Can't wait to get all 3 of us o the family plan out of the Verizon ecosystem.

Re: Cant get Cyan update? Then switch carriers!
BigBearacuda
Member

Probably need to start my own jar.

Re: Cant get Cyan update? Then switch carriers!
Aztek350
Member

I have decided that if we don't get the update by February 1st I'm going with AT&T. I really love my Lumia 928 but this is ridiculous. Verizon better get on the ball or they stand to loose alot of WP customers.

Re: Cant get Cyan update? Then switch carriers!
BigBearacuda
Member

Agreed already looking for deals.

Re: Cant get Cyan update? Then switch carriers!
vzw_customer_support
Customer Support

We don't want to see you leave our family pa2k4p. We do our best to provide updates as soon as we receive them from the manufacture but we also want to make sure they will work the best. Are you having any issues with your phone we can address?

Kinquana_VZW
Follow us on Twitter @vzwsupport

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Re: Cant get Cyan update? Then switch carriers!
corkwatchr
Novice

Thank you, Kinquana_VZW, for your response. I truly do believe that Verizon does care about ensuring quality updates to our Lumia devices.

Will Verizon eventually push the Cyan update to our Nokia Lumia phones when the updates are completed?

I own the Nokia 822, 928, and 929 (Icon) phones and would like to know that it is at least coming sometime in 2014, 2015, or 2016.

Thank you in advance and have a nice day.

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Re: Cant get Cyan update? Then switch carriers!
rednibkram
Sr. Member

Trust me, that answer you received is hogwash!  I've been fighting with Verizon since June to get a reply to that question and they have no intention of answering it!  Do yourself a favor, leave Verizon and go get a Windows Phone on AT&T like everyone else will be doing!  Verizon has made the Windows Phone experience a HORRIBLE ONE and they are the only ones to blame for it!

Re: Cant get Cyan update? Then switch carriers!
corkwatchr
Novice

I understand your frustration, rednibkram, but someone from Verizon Support was at least kind enough to respond to the OP. Let's see if they respond again with an answer to my question whether there will be an update.

Thank you.

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