Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Charging problem
REBLAK59
Member

My windows phone (HTC) needed to be charged.  I have been charging it for the past 3-1/2 hours and all its doing is moving from charging screen to windows icon and then the HTC name.  Over and over!  What is the problem?

Labels (1)
0 Likes
Re: Charging problem
Ann154
Community Leader
Community Leader

Which phone model do you have?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

0 Likes
Re: Charging problem
vzw_customer_support
Customer Support

I rely on my phone to work well at all times and definitely want to make sure your charge is working, REBLAK59. Let's take a closer look into what's going on. What is the make and model of your device? Are you using the original charger? Are you able to power the phone up?

 

 

DanielleR_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes