Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring the phone you love. OR get iPhone 13, on us. Online only. With Select 5G Unlimited plans. Ends 1.31. Buy now
end of navigation menu
Connectivity issues after Denim update.
Delosky
Enthusiast

I updated my wife's Icon last week.  I ran the OTA update pushed from Verizon, and afterwards did a power cycle to ensure everything was cleaned up properly.  The phone has been working great until Monday when my wife reported that she cannot get on the internet (or access Cortana for that matter).  Everytime she does so, she gets a connectivity error.  This happens over Wi-Fi (previous access points that worked fine) as well as over the air (LTE full bars).

Anyone else experiencing the issue or have any suggestions?

Labels (1)
0 Likes
1 Solution

Correct answers
Re: Connectivity issues after Denim update.
Delosky
Enthusiast

Verizon store tech just turned off the cellular antennae and turned it back on again and there have been no problems since.  Sounds like a random bug with an easy fix.

View solution in original post

0 Likes
Re: Connectivity issues after Denim update.
Delosky
Enthusiast

Verizon store tech just turned off the cellular antennae and turned it back on again and there have been no problems since.  Sounds like a random bug with an easy fix.

0 Likes