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Contact fields mapping

I am working with an Imagio that is connected to an Exchange Server for email

When the contacts are listed, the persons name is blank, but it shows that there is a contact

If I drill into the contact information, it shows all the pertinent information, name, address, email address etc.

But the listing does not show the name, only a blank entry it looks like.

I spoke with Verizon tech support and they seemed to think it was a mapping issue.

However, there are some of the entries that are in his local Outlook contact listing that ARE showing up.

I'm not sure why some show up correctly and some don't.

Any ideas on how to resolve the mapping of the fields coming from Exchange?

Any ideas are welcome!



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