So instead of VZW talking to the developers of their applications to fix the problem they are blaming Microsoft....
Tidbits I know you mentioned the RIL (Radio Interface Layer) do you really think it's a Microsoft issue or just the developers that coded the applications just don't know what they are doing?
You would think if is Microsoft that most of the carriers would have a similar issue wouldn't they?
Every carrier is different. Apple for example does a unified RIL the past 2 years and not everything has been peachy. People are complaining about over billing on data.
I can tell right now Nokia isn't using a unified RIL. Right now I am more interested in when did Nokia submitted their update and how often. I mean if Nokia didn't submit the update until let's say 1 1/2 months ago then most of the delay isn't from Verizon. Just because they said they gave it to carriers doesn't mean it's true. A long while back HTC for caught in that lie with a leaked internal document. Yes they submitted them to carriers but not all carriers in the way manufacturers made it sound like.
I said earlier about how AT&T has purchased more overall windows phone devices than all the other 3 carriers combined. Makes me believe Nokia put more resources and effort into AT&T devices and once that was finished isn't reallocating that resources into other devices to save costs. That's what I believe is really happening but alas Microsoft can't do no wrong. Though they have burned numerous customers and businesses for the past 30 years.
In the meantime, Microsoft is pushing out 8.1.1 on Dev Preview today, installing it on my Icon now. Only a matter of time before the firmware for cdma Lumias (lumii?) starts showing up for us 'impatient' types. I don't think Verizon is gonna like that too much (likely will interfere with a revenue stream, the real reason Verizon is balking).
HTC and Motorola does beta testing with the firmware as well. Verizon doesn't care as long it's not their dime.
I just went ahead and cancelled my visual voicemail and removed the vz navigator and the my verizon mobile apps... Verizon obviously has complete and total disdain for the Windows Phone platform... If they want to continue to ignore us, I will ignore them back..
I was going to remove the FIOS app also, then I remembered they still haven't released one yet..
That gave me a chuckle.
I have to say that coming from an Android, I was looking forward to WP8 when I bought the Icon in January. Soon after I read about 8.1 coming out. And I waited. Called VZW and I got the "..coming soon..." response. Fine. But no updates. Zero. TERRIBLE customer service. And to sit on the side of the road while Verizon announces all new phones with 8.1 on it zipping by. Not good. And did I mention TERRIBLE customer service in not letting us know what's going on? I have been a vzw customer for over 10 years. This is the WORST experience I've had. It pains me to say that. But as well all know, good customer service goes by unrecognized but one tiny slip and it's the end of the world. So I'll finish here by saying Verizon has been extremely good to me as a customer. But they've screwed the pooch here in a big way. I have a terrible taste in my mouth and may have to brush my teeth with a different toothpaste.
It really URKS you that I am in a position to know more than you, doesn't it. Sorry, but no amount of "phishing" will make me provide you any information that you (personally) don't need to know. What I provide on this forum is TRUTH and FACT, and I provide it for the benefit of the paying customers of Verizon Wireless who are very angry, disappointed, frustrated and irritated over this entire Cyan firmware update fiasco that Verizon has created!
FACT: I spoke with Nokia and Verizon in a 3 way conversation where it was admitted by BOTH parties that the reason the Cyan firmware update was returned to Microsoft for re-development is because of the apps not working "perfectly" with the Cyan firmware upate. This has NOTHING to do with RIL whatsoever! You want proof, call Nokia Tech Support and ask them yourself.
FACT: Nokia (Microsoft Mobile OY) sent the Cyan firmware update to ALL U.S. Carriers on 15 July 2014, Verizon included. Want proof, call Nokia Tech Support and ask them, then call Verizon Tech Support and ask them. Neither will dispute this fact.
FACT: It was not until late October that Verizon sent the firmware back to Microsoft to request re-development for their apps. The only proof I will provide at this time is the Twitter tweet sent by Joe Belfiore regarding this fact.
FACT: Verizon Wireless has remained completely SILENT on this issue since day one! They have said absolutely NOTHING to anyone regarding this fiasco. [SUMMATION: If they are really so innocent, then why not show respect their paying customers and make a statement, an apology, a brief explanation, or SOMETHING to let us know it isn't their fault. If they aren't HIDING something, then they should SAY something! That's not a "requirement" of them, sure, but don't you think it would be the "moral and proper" thing to do for your paying customers as, at least, an attempt to satisfy them!? ]
With exception to the [ ] bracketed section above, nothing of what I have stated above is "my opinion." It is all FACT!!
It doesn't urk me. I just don't believe you because you claim to have done what thousands of people are not able to do. What media outlets have not been able to do as well.
Start a new topic or ask questions in the open forum.
