Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, waived smartphone activation fee when you buy online. Limited time offer.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
Data working one minute, out the next.
bleudemon
Member

when I tried to check email it Configured via Verizon and US, then nothing.  Error Code: 80072FA8. cannot connect to email, web anything. Help!

Turned it off fully then on, nothing.

Labels (1)
0 Likes
Re: Data working one minute, out the next.
vzw_customer_support
Customer Support

Hi bleudemon,

I know how important being able to access email and web is especially for smartphone users like yourself. If you don't have access to any service that uses data I recommend to first remove the battery and leave out for 30 seconds. Insert the battery and power device back on. Once it's back on follow the steps on http://bit.ly/TG1A7f to ensure data is turned on in the phone. Retest normal browsing and if it's successful please retest email. If the error in email continues please provide the email provider that is currently established. If the browsing fails I want you to verify that WiFi is turned off and provide the signal being received on the device. Is it 3G or 1X?

Thank you,
MariaC_VZW
Please follow us on Twitter @VZWSupport

0 Likes