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Dear Verizon,
FollowrOfChrist
Enthusiast

If and when you release Windows 8.1 for the Lumia Icon, I will immediately upgrade my phone and purchase this phone. In short, hurry up if you want my business.

Sincerely,

A loyal, yet perturbed customer

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Re: Dear Verizon,
vzw_customer_support
Customer Support

Dear FollowrOfChrist,

We are looking forward to helping you get the phone you want into your hands so you can enjoy our service for many more years to come. I can understand your excitement about Windows 8.1 http://vz.to/ZfISKG and we're constantly working with Microsoft and Nokia to get you the great features you're looking for. Although it's not available yet, keep your eyes on http://vz.to/1sZdtZ3 for any new information about an update.

 

JenniferH_VZW

Follow us on Twitter www.twitter.com/vzwsupport

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Re: Dear Verizon,
vzw_customer_support
Customer Support

Dear FollowrOfChrist,

We are looking forward to helping you get the phone you want into your hands so you can enjoy our service for many more years to come. I can understand your excitement about Windows 8.1 http://vz.to/ZfISKG and we're constantly working with Microsoft and Nokia to get you the great features you're looking for. Although it's not available yet, keep your eyes on http://vz.to/1sZdtZ3 for any new information about an update.

 

JenniferH_VZW

Follow us on Twitter www.twitter.com/vzwsupport

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Re: Dear Verizon,
RiptideLA
Enthusiast

Dear Verizon,

OK, from your post/reply above it would seem that the Windows Phone 8.1 software update is ready for the Icon/929. However, when I go to update on my phone it's not available.

So, when will it be available?

We bought two Icons/929s because the sales person told us 8.1 was coming out soon. That was in June!

This is seriously annoying. Please, share the timing of an update to keep us happy!

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