Error Message
RT_1
Newbie

My Nokia Lumina 822 is unable to find a bootable option. Will not allow me to access anything just black screen with this message unable to find bootable option at the top. Any advice or help would be appreciated.

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2 Replies
vzw_customer_support
Customer Service Rep

Hi RT_1,

Oh no! I know how important it is to have a properly working device. Has there been any liquid or physical damage to the device? Try an Alternate Hard Reset to the device http://vz.to/1mTnfYa .

Thanks,
PamelaF_VZW
Tweet us @vzwsupport

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trainman757
Newbie

My phone got this message this morning.  Going to stop at Verizon store after work.  Hopefully prognosis is not what I am thinking..

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